Phone Number: 07019976401, 08075263009
Email: novancouture@gmail.com

Office hours

Mon-Fri: 9am-6pm
Sat: 10am-2pm
Sun: Closed

WhatsApp and other online media channels are open every day 24/7 and responses will be given to all enquiries within 12 hours.

Delivery is free for orders over ₦80,000 to anywhere in Nigeria
Abuja – ₦1,500 – ₦3,500

The rest of Nigeria – ₦5000-₦6,500

To ensure that we offer our customers a safe and easy transaction platform, we’ve chosen gateways that suit our customers from all over the world. They include;
• MasterCard
• VISA Naira Card
• Verve Card
• Direct Bank Transfer

1. An order can be cancelled before it is sent out for delivery.
2. All returns must be done within 5 days after delivery, and 10 days for international deliveries.
3. We do not issue a refund, you can switch for a different size or design.
4. Unaltered, unwashed, & unworn cloths with tag included can be returned for store credit.
5. Items returned that do not meet the above conditions will be refused.
6. You are responsible for the delivery cost of your exchange.
7. Exchange requires a minimum of 2-5 day to be processed, after a confirmation has been made and the merchandise is in perfect condition.
8. All items gotten during sales are final sales there won’t be an exchange or return on them.

1. We will not be held responsible for late delivery of products due to:
Adverse weather conditions
Incomplete or incorrect delivery addresses
Any other causes beyond our reasonable control
2. Same day delivery would require call confirmation to find out availability of courier.